Claro Solutions collects information through the Ecoventura app if users provide a booking ID and/or passport number to load booking details. The collection, storage and usage of this information is detailed below.
Customer Information Collection and Usage
Any information provided to the Ecoventura app is treated with care and handled securely. We use industry standard technology to keep submitted information safe. Our procedures safeguard and secure the information we collect online; however, no Internet data transmission is guaranteed 100% secure. As a result, we cannot warrant the security of any information transmitted to us via this web site. You do so at your own risk. Once we receive your information, we make our best efforts to ensure its security on our systems.
By using this app, you agree we may collect and use information only for the purposes for which the information was collected, and in accordance with this Privacy Policy. If you do not agree, please do not distribute personally identifying information on or via the Ecoventura app.
How Your Information may be Shared
Your personal information will never be sold. We will only provide your information to other persons, if:
- We have your consent
- We provide the information to our suppliers or agents who assist us in serving you and they have agreed to abide by our privacy policy
- We are required to do so by law
- It is used to identify an issue regarding your usage of the app
What is “Personally Identifying Information”?
“Personally identifying information” is information that can be used to identify and/or contact you as an individual. The app provides an opportunity to enter a booking ID with Ecoventura and an optional passport number to provide secondary verification of your booking. These are strictly used to provide flight schedules and additional information as it may pertain to your trip to the Galapagos Islands.
Links to Other Sites
Users should be aware that when you are on the Ecoventura app, you may be directed to Ecoventura sites or weather sites beyond our control. The Ecoventura app privacy policy does not extend to anything inherent in the operation of the Internet and therefore beyond our control. It is not to be applied in any manner contrary to applicable law or governmental regulation.
Sending E-mail to Claro Solutions or Ecoventura
When you send us e-mail we will use your name and email address only when responding to the concerns raised in the email. This means your e-mail may be shared with the appropriate people within the Claro Solutions or Ecoventura network to help us respond to your email.
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. To make a suggestion regarding this policy or any other area of the Ecoventura app, please send us your comments.